At Gabriel Supplies, your satisfaction is important to us. If you are not completely happy with your purchase, we offer a straightforward return process.
Return Eligibility
Returns can be requested within 7 days of delivery. To qualify for a return:
- Items must be unused, in original condition, and packaging intact
- Proof of purchase is required
Non-Returnable Items
- Used or damaged items
- Customized or made-to-order products
- Final sale or clearance items
How to Initiate a Return
To start the return process, please email us at [email protected] with your order number and reason for return. Our team will guide you through the steps.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item was incorrect or damaged upon delivery. We recommend using a trackable shipping service.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued in cash only
- Refunds will be processed within 5 to 7 business days
- We will contact you to arrange the refund delivery method based on your location
Need Help?
If you have questions or need assistance, contact us at [email protected].